Returns & Exchanges

At Melitta®, we strive for your complete satisfaction with every cup. If you are not entirely happy with your purchase of our coffee or brewing accessories, we offer a straightforward return process within 30 days of delivery.

1

Contact Support

Reach out to our customer service team via email or phone with your order number to initiate a return request for eligible items.

2

Prepare Your Package

Securely pack the items in their original packaging, ensuring that coffee products remain unopened and brewing equipment is clean and complete.

3

Ship the Items

Affix the provided return shipping label to your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality team inspects the returned goods, we will process a refund to your original payment method within 7-10 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing